FAQ

General (20)

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Confirmation of online orders will be sent by email within 24 hours.

Yes. The Newseum Store offers customized products, media-related items and souvenirs, and is located on Levels 1 and 2.

Failure to receive confirmation may be due to a variety of reasons. Two causes may be:

A. Your spam filter may have blocked it. We recommend that you check your junk mail folder and add ticketing@newseum.org to your safe senders list.

B. You may have entered an incorrect or incomplete email address. Please call 888/NEWSEUM (888/639-7386) with your confirmation number, and we will confirm that your order has been placed.

First, verify that all of your information has been entered correctly. Second, make sure that your billing address matches your credit card/bank information. If you still receive an error message, please call 888/NEWSEUM (888/639-7386).

Tickets may be added upon arrival based on availability. Please note that additional tickets will not be discounted.

No. All ticket sales are final. There are no refunds for no-shows or unused tickets.

Press Pass Membership (10)

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Press Pass is the name of the Newseum’s annual membership program that is available to all members of the public — not just members of the press.

No. Press Pass cards can be used only by the cardholder.

Members may purchase discounted tickets on-site on the day of the visit for guests accompanying them. The discount is $5 per ticket.

Press Pass memberships are valid for one year from the date of purchase.

Yes. Press Pass cards expire when your membership expires.

Yes. You may purchase a membership as a gift by checking the “I wish to give a gift of membership” box on our “Join Now” page. Membership information will be mailed to the recipient.

Today’s Front Pages (12)

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Central America is part of the map under North America. Please use the directional buttons to scroll down for Central America.

Ask your newspaper to send an email to frontpages@newseum.org for specific instructions on how to participate in “Today’s Front Pages.”

With the exception of student newspapers, any general interest newspaper with the technological capability of transmitting their front pages can be a part of the online exhibit.

Yes. Though several newspapers have moved the bulk of their news coverage online, they can continue to be part of the online exhibit.

The exhibit does not provide daily front pages from previous dates. We recommend that you contact the newspaper directly for information on obtaining back issues. We keep a front-page archive chronicling events of historical significance.

You can read articles by opening a scalable PDF file or by clicking a link directly to the newspaper’s website. Here’s how to open the new window containing the PDF and website links:

  • Gallery view: Click on the thumbnail image to open the new window
  •  Map view: Roll your mouse pointer over the map until an image of the page you want to view appears on the right side of the screen, then click to open the new window
  •  List view: Roll your mouse pointer down the list of newspaper names until an image of the paper you want to view appears on the right side of the screen, and then click to open the new window

After you have opened the new window, you will see two links at the top of the page. One of the links will take you directly to the newspaper’s website. The other link opens a PDF file of the front page, which has a magnifier tool that you can use to zoom in on any part of the page.

Hosting an Event (28)

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Newseum operating hours are from 9 a.m. to 5 p.m. Setup for evening events can begin after closing at 5 p.m., and events may begin at 6:30 pm. Depending upon visitation on any given day, some pre-setup can begin earlier. All events must end by midnight, or later upon prior request. Please refer to event guidelines.

Yes. The Newseum sales team can provide this information based on the rental location.

The Newseum offers safe and affordable parking 7 a.m. – 11 p.m., Mon. – Sat. and 9 a.m. – 11 p.m. on Sun. Rates are $10 for the first hour and $20 for over one hour, up to a full day. After 5 p.m. weekdays and all day on weekends there will be a flat rate of $15. Entrance to the Newseum parking garage is on C Street.

Yes. Some items, such as motor vehicles, require removal of doors for access into the Newseum. There is a $1,500 fee to remove and replace doors.

The Archives/Navy Memorial-Penn Quarter station on the Green and Yellow Lines is approximately two blocks away. The Gallery Place and Judiciary Square stations on the Red Line are approximately four and two blocks away, respectively.

Yes. Typically, wedding ceremonies are performed on one of our terraces, weather permitting, or in a separate interior space. Additionally, the 8th floor terrace of the Knight Conference Center can be tented. A Wolfgang Puck Catering manager can provide pricing options for tenting the space.

Volunteer (10)

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All applicants 18 or older must successfully complete criminal and credit background checks.

Unpaid internships are handled by human resources and are occasionally available in various Newseum departments. Check for internship openings here.

There are two shifts every day: 8:30 a.m. to 12:45 p.m., or 12:45 p.m. to 5 p.m. (Weekday volunteers work one shift a week at a minimum and weekend volunteers work one shift every other weekend at a minimum.)

Your child needs to read the requirements of the program, and if interested, they need to fill out the application. We will communicate with them directly during this process.

At this time, we are only recruiting for guides.

Please fill out the online application, and we will get back to you to schedule an interview.

Bequests to the Newseum (7)

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Yes, but we encourage you to discuss your plans with us in advance to ensure that your wishes may be carried out. The Newseum may decline a bequest that is too restrictive in nature or whose structure falls outside the purposes, bylaws or procedures of the Newseum.

Emily Nicholson, director/campaign
555 Pennsylvania Ave. NW
Washington, D.C., 20001
Phone: 202/292-6282
FAX: 202/292-6285
enicholson@newseum.org

555 Pennsylvania Ave., N.W.
Washington, D.C., 20001

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