FAQ

General (20)

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First, verify that all of your information has been entered correctly. Second, make sure that your billing address matches your credit card/bank information. If you still receive an error message, please call 888/NEWSEUM (888/639-7386).

Tickets may be added upon arrival based on availability. Please note that additional tickets will not be discounted.

No. All ticket sales are final. There are no refunds for no-shows or unused tickets.

Touring the Newseum takes approximately two to three hours, depending on your group and your particular interests.

Yes. We recommend that all groups begin their tour with an four-minute orientation film that explains the Newseum’s numerous exhibits, galleries and programs.

The Archives/Navy Memorial-Penn Quarter station on the Green and Yellow Lines is approximately two blocks away. The Gallery Place and Judiciary Square stations on the Red Line are approximately four and two blocks away, respectively. See map

Press Pass Membership (10)

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Members may purchase discounted tickets on-site on the day of the visit for guests accompanying them. The discount is $5 per ticket.

Press Pass memberships are valid for one year from the date of purchase.

Yes. Press Pass cards expire when your membership expires.

Yes. You may purchase a membership as a gift by checking the “I wish to give a gift of membership” box on our “Join Now” page. Membership information will be mailed to the recipient.

Yes. We will extend your membership for an additional year from the date of upgrade.

No. Press Pass annual memberships are available to everyone.

Today’s Front Pages (12)

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With the exception of student newspapers, any general interest newspaper with the technological capability of transmitting their front pages can be a part of the online exhibit.

Yes. Though several newspapers have moved the bulk of their news coverage online, they can continue to be part of the online exhibit.

The exhibit does not provide daily front pages from previous dates. We recommend that you contact the newspaper directly for information on obtaining back issues. We keep a front-page archive chronicling events of historical significance.

You can read articles by opening a scalable PDF file or by clicking a link directly to the newspaper’s website. Here’s how to open the new window containing the PDF and website links:

  • Gallery view: Click on the thumbnail image to open the new window
  •  Map view: Roll your mouse pointer over the map until an image of the page you want to view appears on the right side of the screen, then click to open the new window
  •  List view: Roll your mouse pointer down the list of newspaper names until an image of the paper you want to view appears on the right side of the screen, and then click to open the new window

After you have opened the new window, you will see two links at the top of the page. One of the links will take you directly to the newspaper’s website. The other link opens a PDF file of the front page, which has a magnifier tool that you can use to zoom in on any part of the page.

The Newseum has a special agreement with newspaper companies that allows it to display their front pages every day. The Newseum does not own these front pages — each newspaper holds the copyright to its own front page — and U.S. copyright laws apply. Anyone seeking permission to use a front page for personal reasons must contact the newspaper directly. You can learn more about copyright laws and “fair use” at www.copyright.gov.

Selections for the Top 10 are at each of the daily editor’s discretion and may focus on headlines, photos, innovative design or something else that elevates the front pages above the rest.

Hosting an Event (28)

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The Archives/Navy Memorial-Penn Quarter station on the Green and Yellow Lines is approximately two blocks away. The Gallery Place and Judiciary Square stations on the Red Line are approximately four and two blocks away, respectively.

Yes. Typically, wedding ceremonies are performed on one of our terraces, weather permitting, or in a separate interior space. Additionally, the 8th floor terrace of the Knight Conference Center can be tented. A Wolfgang Puck Catering manager can provide pricing options for tenting the space.

Yes. A limited number of wheelchairs, scooters and walking aids are available on a first come, first-served basis. The Newseum also is compliant with the Americans with Disabilities Act.

No. Signs may be placed throughout pre-function and event spaces, including the lobby area. Additionally, branding can be placed in the elevators. Banners can be hung in certain areas of the Newseum and the Knight Conference Center, and branded gobo lighting can be created by our technical operations crew. We also require that your signage state the location of your event (for example, Knight Conference Center, or Newseum).

No. Wolfgang Puck Catering is the exclusive caterer for food, beverages and services at the Newseum.

No. All rates are standard.

Volunteer (10)

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There are two shifts every day: 8:30 a.m. to 12:45 p.m., or 12:45 p.m. to 5 p.m. (Weekday volunteers work one shift a week at a minimum and weekend volunteers work one shift every other weekend at a minimum.)

Your child needs to read the requirements of the program, and if interested, fill out the application. We will communicate with them directly during this process.

At this time, we are only recruiting for guides.

Please fill out the online application, and we will get back to you to schedule an interview.

Twice a year, in spring and autumn.

You must be at least 16 to volunteer.

Bequests to the Newseum (7)

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Yes, but we encourage you to discuss your plans with us in advance to ensure that your wishes may be carried out. The Newseum may decline a bequest that is too restrictive in nature or whose structure falls outside the purposes, bylaws or procedures of the Newseum.

Emily Nicholson, director/campaign
555 Pennsylvania Ave. NW
Washington, D.C., 20001
Phone: 202/292-6282
FAX: 202/292-6285
enicholson@newseum.org

555 Pennsylvania Ave., N.W.
Washington, D.C., 20001

Yes, the Newseum is a 501(c)3 public charity.

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