FAQ

General (20)

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Tickets can be picked up at the admissions desk upon arrival at the Newseum.

No.The Food Section seats approximately 150 and offers a full selection of hot and cold entrée options for all visitors. Bag lunches are not allowed. For a menu, please visit our Dining page.

Confirmation of online orders will be sent by email within 24 hours.

Yes. The Newseum Store offers customized products, media-related items and souvenirs, and is located on Levels 1 and 2.

Failure to receive confirmation may be due to a variety of reasons. Two causes may be:

A. Your spam filter may have blocked it. We recommend that you check your junk mail folder and add ticketing@newseum.org to your safe senders list.

B. You may have entered an incorrect or incomplete email address. Please call 888/NEWSEUM (888/639-7386) with your confirmation number, and we will confirm that your order has been placed.

First, verify that all of your information has been entered correctly. Second, make sure that your billing address matches your credit card/bank information. If you still receive an error message, please call 888/NEWSEUM (888/639-7386).

Press Pass Membership (10)

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If you forget your Press Pass card during a Newseum visit, simply present your driver’s license or other government-issued photo identification at the admission desk.

Press Pass is the name of the Newseum’s annual membership program that is available to all members of the public — not just members of the press.

No. Press Pass cards can be used only by the cardholder.

Members may purchase discounted tickets on-site on the day of the visit for guests accompanying them. The discount is $5 per ticket.

Press Pass memberships are valid for one year from the date of purchase.

Yes. Press Pass cards expire when your membership expires.

Today’s Front Pages (12)

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We encourage new contributions from newspapers in underrepresented geographic areas. If you represent such a newspaper, write us at frontpages@newseum.org.

Central America is part of the map under North America. Please use the directional buttons to scroll down for Central America.

Ask your newspaper to send an email to frontpages@newseum.org for specific instructions on how to participate in “Today’s Front Pages.”

With the exception of student newspapers, any general interest newspaper with the technological capability of transmitting their front pages can be a part of the online exhibit.

Yes. Though several newspapers have moved the bulk of their news coverage online, they can continue to be part of the online exhibit.

The exhibit does not provide daily front pages from previous dates. We recommend that you contact the newspaper directly for information on obtaining back issues. We keep a front-page archive chronicling events of historical significance.

Hosting an Event (28)

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Hours are 6:30 a.m. to midnight, or later upon prior request.

Newseum operating hours are from 9 a.m. to 5 p.m. Setup for evening events can begin after closing at 5 p.m., and events may begin at 6:30 pm. Depending upon visitation on any given day, some pre-setup can begin earlier. All events must end by midnight, or later upon prior request. Please refer to event guidelines.

Yes. The Newseum sales team can provide this information based on the rental location.

No. Parking is not available at the Newseum. We are happy to recommend valet-parking services or public parking facilities within walking distance to the museum.

Yes. Some items, such as motor vehicles, require removal of doors for access into the Newseum. There is a $1,500 fee to remove and replace doors.

Volunteer (10)

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Thank you so much for your interest, however, given the training requirements, a short volunteering assignment is not feasible.

All applicants 18 or older must successfully complete criminal and credit background checks.

Unpaid internships are occasionally available in various Newseum departments. Check for internship openings.

There are two shifts every day: 8:30 a.m. to 12:45 p.m., or 12:45 p.m. to 5 p.m. (Weekday volunteers work one shift a week at a minimum and weekend volunteers work one shift every other weekend at a minimum.)

Your child needs to read the requirements of the program, and if interested, fill out the application. We will communicate with them directly during this process.

At this time, we are only recruiting for guides.

Bequests to the Newseum (7)

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Yes, the Newseum is a 501(c)3 public charity.

Yes, but we encourage you to discuss your plans with us in advance to ensure that your wishes may be carried out. The Newseum may decline a bequest that is too restrictive in nature or whose structure falls outside the purposes, bylaws or procedures of the Newseum.

Emily Nicholson, director/campaign
555 Pennsylvania Ave. NW
Washington, D.C., 20001
Phone: 202/292-6282
FAX: 202/292-6285
enicholson@newseum.org