Training

All those interested in volunteering with the Newseum are required to complete the following training and meet all deadlines listed.

Midsummer 2016 Session Calendar

CORE Training

Volunteers are introduced to the Newseum and its founding company, the Freedom Forum. Day one is spent reviewing general building policies and touring the museum from two different perspectives: content/building navigation and evacuation of the building. Day two reviews customer service the “Newseum way,” including an overview of the Newseum’s obligations under Title III of the Americans with Disabilities Act (ADA). Volunteers tour the building from a Visitor Services perspective and learn the floor positions they will be required to cover during their first few weeks of volunteering. Volunteers also shadow a three-point tour given by a current guide. Three-point tours are 5- to 15-minute tours in a single gallery and provide a link between three artifacts, objects or images sharing a common theme. Volunteers must attend one of the sessions listed below.

Date Time
Tuesday and Wednesday, July 11 – 12 8:15 a.m. – 5 p.m.
Saturday and Sunday, July 30 – 31 8:15 a.m. – 5 p.m.

 

Scavenger Hunt

Prior to attending the Introduction to the Guide Program class, you are expected to complete a scavenger hunt of the building. Further information about scheduling a scavenger hunt will be emailed to you following Core.

Guide Program Introduction

Volunteers receive an in-depth explanation of content classes, the tour drafting process and Guide Program expectations. Volunteers are also introduced to the three types of tours they will conduct for visitors—three-point, guided highlights and private tours. Guided highlights tours are 60-minute building tours designed to provide visitors with navigation information as well as a brief overview of the exhibits and galleries. Private tours are 90-minute building tours featuring stops behind the scenes. Volunteers will go behind the scenes to see the additional Private Tour stops. Volunteers must attend one of the sessions listed below.

Date Time
Tuesday, August 16 9 a.m.- 1 p.m.
Saturday, August 20 2 p.m.- 6 p.m.

 

Modules (There are weekly homework assignments)

Volunteers explore the content of specific galleries in greater detail. Each content module covers two galleries and provides more in-depth information about the exhibits. Volunteers will write a three-point tour script for each gallery after each class for a total of eight tours. Tour scripts are due before attendance at the next content module. Volunteers must attend one of each of the sessions listed below.

Galleries Date Time
Cox First Amendment/News Corp. News History Tuesday, August 23 6 p.m. to 9 p.m.
Cox First Amendment/News Corp. News History Saturday, August 27 2 p.m. to 5 p.m.
FBI Exhibit/9-11 Gallery sponsored by Comcast Tuesday, September 13 6 p.m. to 9 p.m.
FBI Exhibit/9-11 Gallery sponsored by Comcast Saturday, September 17 2 p.m. to 5 p.m.
Pulitzer Prize Photographs/Bloomberg Internet, TV and Radio Tuesday, September 27 6 p.m. to 9 p.m.
Pulitzer Prize Photographs/Bloomberg Internet, TV and Radio Saturday, October 1 2 p.m. to 5 p.m.
Berlin Wall/Time Warner World News Tuesday, October 11 6 p.m. to 9 p.m.
Berlin Wall/Time Warner World News Saturday, October 15 2 p.m. to 5 p.m.

 

Tour Logistics (including ADA)

Volunteers explore solutions to common challenges involved with giving three-point tours, guided highlights and private tours. After class, volunteers will submit a draft of a guided highlights tour.

Date Time
Tuesday, October 18 6 p.m. to 9 p.m.
Saturday, October 22 2 p.m. to 5 p.m.

 

Shadow a Guided Highlights Tour

You are required to come into the building to shadow a guided highlights tour. Please email volunteers@newseum.org at least 48 hours in advance to schedule the tour. If you plan to attend a weekend tour please email volunteers@newseum.org before Thursday at 4:30 p.m. to schedule the tour. You will receive one hour and 15 minutes of credit for your time. This must be completed by Saturday, October 29.

Practice Day

Volunteers are ready to conduct all eight of their three-point tours and their guided highlights tour for an audience of their peers, including mentor guides, but will only be asked to demonstrate one three-point tour and the guided highlights tour for immediate feedback. Once approved, volunteers are scheduled as guides.

Date Time
Tuesday, November 1 9 a.m. – 1 p.m
Saturday, November 5 9 a.m. – 1 p.m.

 
Final tour drafts must be turned in by Monday, November 14.

Share