All those interested in volunteering with the Newseum are required to complete the following training:
This training introduces volunteers to the Newseum and its parent company, the Freedom Forum. Day one is spent reviewing general building policies and touring the museum from two different perspectives: content and building navigation and evacuation. Day two reviews customer service the “Newseum way,” including an overview of the Newseum’s obligations under Title III of the Americans with Disabilities Act (ADA). Volunteers will also tour the building from a Visitor Services’ perspective, while reviewing the various floor positions they will be required to perform over their first few weeks.
|Wednesday and Thursday, May 6 – 7||8:30 a.m. – 5 p.m.|
|Saturday and Sunday, May 16 – 17||8:30 a.m. – 5 p.m.|
|Wednesday and Thursday, June 3 – 4||8:30 a.m. – 5 p.m.|
Volunteers are introduced to the two tours they will be trained to conduct for visitors—Three-Point Tours (3PTs) and Orientation Tours. 3PTs are 5- to 15- minute tours in a single gallery that link together three artifacts, objects, or images sharing a common theme. Orientation Tours are 60-minute building tours designed to provide visitors with navigation information as well as a brief overview of the exhibits and galleries.
|Saturday, June 6||9 a.m. to 1 p.m.|
|Saturday, June 6||2 p.m. to 6 p.m.|
Content modules cover two galleries each, and provide more in-depth information about our exhibits. Volunteers will create a three-point tour script for each gallery after and/or during each class. Final drafts are due Saturday, July 25.
|First Amendment/News History||Wednesday, June 10||6 p.m. to 9 p.m.|
|Pulitzer/ITVR||Wednesday, June 17||6 p.m. to 9 p.m.|
|Berlin Wall/World News||Wednesday, June 24||6 p.m. to 9 p.m.|
|FBI Exhibit/9-11||Wednesday, April 15||6 p.m. to 9 p.m.|
|FBI Exhibit/9-11||Wednesday, July 1||6 p.m. to 9 p.m.|
On this date, volunteers are prepared to conduct all eight of their Three-Point Tours for an audience of their peers, including mentor guides, but will only be asked to demonstrate two tours for immediate feedback. Once approved to lead Three-Point Tours, volunteers are scheduled as Gallery Guides.
|Saturday, July 11||TBD (daytime)|
This class will explore solutions to common challenges involved with leading groups of visitors through the Newseum, during both Three-Point and Orientation Tours. Practice tours will be scheduled in August.
|Wednesday, July 29||6 p.m. to 9 p.m.|