All those interested in volunteering with the Newseum are required to complete the following training and meet all deadlines listed.
Volunteers are introduced to the Newseum and its founding company, the Freedom Forum. Day one is spent reviewing general building policies and touring the museum from two different perspectives: content/building navigation and evacuation of the building. Day two reviews customer service the “Newseum way,” including an overview of the Newseum’s obligations under Title III of the Americans with Disabilities Act (ADA). Volunteers tour the building from a Visitor Services perspective and learn the floor positions they will be required to cover during their first few weeks of volunteering. Volunteers also shadow a three-point tour given by a current guide. Three-point tours are 5- to 15-minute tours in a single gallery and provide a link between three artifacts, objects or images sharing a common theme. Volunteers must attend one of the sessions listed below.
|Wednesday and Thursday, June 1 – 2||8 a.m. – 5 p.m.|
|Saturday and Sunday, June 11 – 12||8 a.m. – 5 p.m.|
Volunteers receive an in-depth explanation of content classes, the tour drafting process and Guide Program expectations. Volunteers are also introduced to the three types of tours they will conduct for visitors—three-point, guided highlights and private tours. Guided highlights tours are 60-minute building tours designed to provide visitors with navigation information as well as a brief overview of the exhibits and galleries. Private tours are 90-minute building tours featuring stops behind the scenes. Volunteers will go behind the scenes to see the additional Private Tour stops. Volunteers must attend one of the sessions listed below.
|Wednesday, June 22||9 a.m.- 1 p.m.|
|Saturday, June 25||9 a.m.- 1 p.m.|
Volunteers explore the content of specific galleries in greater detail. Each content module covers two galleries and provides more in-depth information about the exhibits. Volunteers will write a three-point tour script for each gallery after each class for a total of eight tours. Tour scripts are due before attendance at the next content module. Volunteers must attend one of each of the sessions listed below.
|Cox First Amendment/News Corp. News History||Wednesday, July 6||6 p.m. to 9 p.m.|
|Cox First Amendment/News Corp. News History||Saturday, July 9||10 a.m. to 1 p.m.|
|Pulitzer Prize Photographs/Bloomberg Internet, TV and Radio||Wednesday, July 20||6 p.m. to 9 p.m.|
|Pulitzer Prize Photographs/Bloomberg Internet, TV and Radio||Saturday, July 23||10 a.m. to 1 p.m.|
|Berlin Wall/Time Warner World News||Wednesday, August 3||6 p.m. to 9 p.m.|
|Berlin Wall/Time Warner World News||Saturday, August 6||10 a.m. to 1 p.m.|
|FBI Exhibit/9-11 Gallery sponsored by Comcast||Wednesday, August 10||6 p.m. to 9 p.m.|
|FBI Exhibit/9-11 Gallery sponsored by Comcast||Saturday, August 13||10 a.m. – 1 p.m.|
Volunteers explore solutions to common challenges involved with giving three-point tours, guided highlights and private tours. After class, volunteers will submit a draft of a guided highlights tour.
|Wednesday, August 24||6 p.m. to 9 p.m.|
|Saturday, August 27||10 a.m. to 1 p.m.|
Volunteers are ready to conduct all eight of their three-point tours and their guided highlights tour for an audience of their peers, including mentor guides, but will only be asked to demonstrate one three-point tour and the guided highlights tour for immediate feedback. Once approved, volunteers are scheduled as guides.
|Wednesday, September 7||9 a.m. – 1 p.m|
|Saturday, September 10||9 a.m. – 1 p.m.|
Final tour drafts must be turned in by Saturday, September 17.