Training

All those interested in volunteering with the Newseum are required to complete the following training:

Fall Session Calendar: August – December 2015

CORE Training:

This training introduces volunteers to the Newseum and its parent company, the Freedom Forum. Day one is spent reviewing general building policies and touring the museum from two different perspectives: content and building navigation and evacuation. Day two reviews customer service the “Newseum way,” including an overview of the Newseum’s obligations under Title III of the Americans with Disabilities Act (ADA). Volunteers will also tour the building from a Visitor Services’ perspective, while reviewing the various floor positions they will be required to perform over their first few weeks.

Date Time
Wednesday and Thursday, August 19 – 20 8:30 a.m. – 5 p.m.
Saturday and Sunday, August 29 – 30 8:30 a.m. – 5 p.m.

 

Guide Program Introduction (Three-Point Tours and Guided Highlights Tours):

Volunteers are introduced to the two tours they will be trained to conduct for visitors—Three-Point Tours (3PTs) and Guided Highlights Tours. 3PTs are 5- to 15- minute tours in a single gallery that link together three artifacts, objects, or images sharing a common theme. Guided Highlights Tours are 60-minute building tours designed to provide visitors with navigation information as well as a brief overview of the exhibits and galleries. Private Tours are 90-minute building tours featuring stops behind the scenes.

Date Time
Saturday, September 12 9 a.m. to 1 p.m.
Saturday, September 12 2 p.m. to 6 p.m.

 

Content Training (Involves a weekly homework assignment):

Content modules cover two galleries each, and provide more in-depth information about our exhibits. Volunteers will create a three-point tour script for each gallery after and/or during each class. Final tour scripts are due before attendance at, or the start of, the next content module. Final drafts are due August 22nd, 2015.

Galleries Date Time
First Amendment/News History Wednesday, September 16 6 p.m. to 9 p.m.
First Amendment/News History Saturday, September 19 10 a.m. to 1 p.m.
Pulitzer/ITVR Wednesday, September 30 6 p.m. to 9 p.m.
Pulitzer/ITVR Saturday, October 3 10 a.m. to 1 p.m.
Berlin Wall/World News Wednesday, October 14 6 p.m. to 9 p.m.
Berlin Wall/World News Saturday, October 17 10 a.m. to 1 p.m.
FBI Exhibit/9-11 Wednesday, July 22 6 p.m. to 9 p.m.

 

Practice Day for Three-Point Tours

Volunteers are ready to conduct all eight of their 3PTs for an audience of their peers, including mentor guides, but will only be asked to demonstrate two tours for immediate feedback.

Date Time
Saturday, November 21 TBD (daytime)

 

Tour Logistics (including Accessibility)

Volunteers explore solutions to common challenges involved with giving 3PTs, Guided Highlights and Private Tours. Once approved, volunteers are scheduled as guides.

Date Time
Wednesday, October 28 6 p.m. to 9 p.m.
Saturday, October 31 10 a.m. to 1 p.m.

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