All those interested in volunteering with the Newseum are required to complete the following training:
This training introduces volunteers to the Newseum and its parent company, the Freedom Forum. Day One is spent reviewing general building policies and touring the museum from two different perspectives: content and building navigation and evacuation. Day Two reviews customer service the “Newseum way,” including an overview of the Newseum’s obligations under Title III of the Americans with Disabilities Act. Volunteers will also tour the building from a Visitor Services perspective, while reviewing the various floor positions they will be required to perform over their first two months. Below are three options from which you must select and attend if accepted into the program.
|Saturday and Sunday, Jan. 10 – 11||8:30 a.m. – 5 p.m.|
|Wednesday and Thursday, Jan. 28 – 29||8:30 a.m. – 5 p.m.|
|Saturday and Sunday, Feb. 7 – 8||8:30 a.m. – 5 p.m.|
Volunteers are introduced to the two tours they will be trained to conduct for visitors — Three-Point Tours and Orientation Tours. Three-Point Tours are 10- to- 20-minute tours in a single gallery that link together three artifacts, objects, or images that share a common theme. Orientation Tours are 60-minute building tours designed to provide visitors with navigation information and a brief overview of the exhibits.
|Saturday, Feb. 28||9 a.m. to 1 p.m.|
|Saturday, Feb. 28||2 p.m. to 6 p.m.|
Each content module covers two galleries and provides more in-depth information about our exhibits. Volunteers will create a Three-Point Tour script for each gallery covered after attending class.
|First Amendment/News History||Wednesday, March 4||6 p.m. to 9 p.m.|
|First Amendment/News History||Thursday, March 5||6 p.m. to 9 p.m.|
|Pulitzer/ITVR||Wednesday, March 11||6 p.m. to 9 p.m.|
|Pulitzer/ITVR||Thursday, March 12||6 p.m. to 9 p.m.|
|Berlin Wall/World News||Wednesday, March 18||6 p.m. to 9 p.m.|
|Berlin Wall/World News||Thursday, March 19||6 p.m. to 9 p.m.|
|FBI Exhibit/9-11||Wednesday, March 25||6 p.m. to 9 p.m.|
|FBI Exhibit/9-11||Thursday, March 26||6 p.m. to 9 p.m.|
On this date, volunteers are prepared to conduct all of their Three-Point Tours (eight) for an audience of peers, including mentor guides, but will only be asked to demonstrate two tours for immediate feedback. Once approved to lead Three-Point Tours, volunteers are scheduled as Gallery Guides.
|Saturday, April 11||TBD (daytime)|
This class will explore solutions to common challenges involved with leading groups of visitors through the Newseum, during both Three-Point and Orientation Tours.
|Wednesday, May 6||TBD (evenings)|
|Thursday, May 7||TBD (evenings)|